We’re Hiring a Membership Engagement Coordinator!

Aug 19, 2020

Position Title: Health Access Manager

Reports To: Executive Director

Status: Full-time, exempt

Location: North Carolina: hybrid/remote with statewide travel

Hiring Salary Range: $62,000–$68,000

Supervisory responsibilities: None currently

About the North Carolina Alliance for Health

The North Carolina Alliance for Health brings together community voices, bipartisan leaders, businesses, and partners across the state to advance practical policy solutions grounded in local experience and designed for statewide impact. Together, we improve health outcomes while reducing long-term healthcare costs, expanding access to care, strengthening the workforce, and helping communities thrive. 

About the Role

As federal funding cuts and policy shifts threaten public health and Medicaid coverage, the North Carolina Alliance for Health (NCAH) is committed to fighting for North Carolinians’ continued access to affordable care. In alignment with NCAH’s commitment to public health and ensuring health access for all, the Health Access Manager will lead and coordinate Keeping NC Medicaid Strong – a statewide coalition focused on protecting and advancing Medicaid in North Carolina.

This role requires strong skills in coalition management, stakeholder communications, and policy analysis. The ideal candidate is a strategic thinker, a skilled communicator, and committed to access to care in North Carolina.

Key Responsibilities

  • Coalition Management & Leadership

    • Manage NCAH’s health access portfolio, with a primary focus on Medicaid policy and related public health issues. 
    • Convene and grow a diverse coalition of organizations, advocates, and community partners.
    • Facilitate Keeping NC Medicaid Strong coalition meetings by setting agendas, supporting discussions, and ensuring follow-through on action items.
    • Work with the Executive Director to build and maintain relationships with key stakeholders, including advocacy groups and community leaders.
    • Manage project timelines, budgets, deliverables, and grant requirements; identify risks and recommend adjustments to keep work on track. 
    • Engage Medicaid beneficiaries, grassroots organizations, and communities most affected by health access barriers in campaign planning, messaging, and advocacy. 

 

  • Policy & Legislative Work

    • Monitor and analyze federal and state policy developments affecting Medicaid and health access; advise leadership on emerging opportunities and threats.
    • Draft policy briefs, talking points, and testimony targeted to a variety of audiences.
    • Represent the coalition with media and relevant public forums.
    • Work closely with the Executive Director to influence policy outcomes.

  • Advocacy & Campaigns

    • Implement advocacy campaigns, including grassroots mobilization and digital outreach.
    • Prepare coalition members for legislative meetings, press events, and other advocacy opportunities.
    • Track campaign progress and report on outcomes to the coalition and funders.

  • Communications & External Relations

    • Serve as a representative for NCAH’s healthcare access work in meetings with key stakeholders, funders, and the media, providing timely updates, reporting recent developments, and sharing relevant information.
    • Translate complex Medicaid and healthcare policy issues into clear, compelling messages for diverse audiences.
    • Collaborate with the communications team to draft fact sheets, advocacy toolkits, talking points, and digital content.
    • Support coalition members in amplifying unified messaging.

  • Organizational Management

    • Work with the Executive Director to support Medicaid-related grants, including budget tracking, deliverable management, and funder reporting.
    • Ensure projects are executed effectively, on time, and in alignment with NCAH’s strategic goals.
    • Contribute to funding proposals, funder cultivation, grant reports, and sustainability planning for NCAH’s health access portfolio. 
    • Develop annual goals, strategies, work plans, and performance measures for NCAH’s health access portfolio in collaboration with the full team.
    • Establish and track campaign goals, performance indicators, partner engagement, policy progress, and outcomes; use findings to improve strategy and support funder reporting.
  • Team Participation & Collaboration
  • Work closely with NCAH staff, consultants, and coalition partners to align strategies and coordinate communications.

    • Uphold NCAH's mission, vision, and values in your daily work.
    • Foster a collaborative, inclusive team culture that values diverse perspectives and lived experiences.
    • Support colleagues across projects by contributing expertise in policy, advocacy, and coalition management.

 

Qualifications

  • Minimum two to four years of health policy advocacy or NC Medicaid program experience.
  • Strong project-management skills, including the ability to manage multiple deadlines, budgets, and deliverables.
  • Familiarity with the North Carolina General Assembly, state agencies, and state policymaking processes.
  • Demonstrated ability to facilitate diverse groups, navigate differing perspectives, and build consensus.
  • Commitment to racial, geographic, disability, and economic equity.
  • Ability to work independently and adapt to rapidly changing policy conditions.
  • Willingness to travel within North Carolina and occasionally work outside regular business hours.

 

How to Apply: To apply, send your resume and cover letter to admin@ncallianceforhealth.org by September 4, 2026.

The North Carolina Alliance for Health (NCAH) is an independent, nonpartisan, statewide coalition of individuals and organizations that convenes, mobilizes, supports, and empowers partners to advance equitable policies that reduce health disparities, prevent chronic disease, and promote health. The Membership Engagement Coordinator will be responsible for working in coordination with NCAH’s Executive Director and Programs Manager to develop and implement NCAH’s membership engagement strategy.

As a small, fast-moving organization, continuous feedback is an important part of our culture. Staff members work very closely with each other and NCAH’s board members, so frequent communication is critical. It is important that staff members remain flexible and are able to shift focus, as priorities change often due to the nature of the NC regulatory environment. NCAH is invested in staff as people and supports opportunities for personal and professional growth, such as continuing education opportunities and the ability to set flexible work schedules.

Work will be remote during COVID-19, and mostly remote thereafter, and the ability to be communicative and stay engaged while working remotely is vital. NCAH staff maintain a professional work environment but enjoy having fun. NCAH staff and members care about each other both personally and professionally. This work is part of who we are as people, and we often communicate with each other outside of working hours about issues relevant to our work. The Membership Engagement Coordinator must be committed to equity and the mission of NCAH.

This is a full-time, grant funded position. The salary range is $45,000-$50,000 depending on experience. The Membership Engagement Coordinator will receive paid time off (PTO). No other benefits are offered.

The anticipated start date is October 1, 2020.

RESPONSIBILITIES

  • Maintains an ongoing editorial and membership engagement strategy and calendar, including development of themes and messaging aligned with organizational goals, membership engagement opportunities, fundraising opportunities, advocacy, and programmatic strategies
  • Works with NCAH staff to develop engagement strategies
  • Develops, coordinates, and executes an integrated communications strategy across multiple media platforms to engage and grow NCAH’s membership
  • Grows audience reach and proactively manages audience engagement
  • Oversees email lists and donor database using NCAH’s software tools, Mailchimp and Neon CRM
  • Develops, including writing copy and designing materials, distributes, and maintains all print and electronic collateral including, but not limited to, ongoing email newsletters, brochures, social media, website, press releases, and annual reports
  • Implements a vibrant and dynamic web presence, particularly by updating and adding to the existing website, and ensuring a consistent and engaging social media presence
  • Keeps NCAH staff apprised of organizational and project specific communication, talking points, news coverage, and social media activities

REQUIREMENTS

  • A Bachelor’s degree in Communications, Marketing, or related field, or equivalent experience
  • A demonstrated commitment to health equity, the mission of the NC Alliance for Health, and a genuine interest in NCAH’s members and partners
  • Experience in membership engagement is preferred
  • Experience with a nonprofit organization is preferred
  • Experience with developing content in the areas of health equity, tobacco use prevention, healthy food access, and active living is preferred
  • Thorough understanding of content management, social media strategy, and communications tools, resources, and strategies
  • Excellent verbal and written communication skills
  • Demonstrated ability to write clearly and succinctly
  • Exceptional attention to detail
  • Experience in WordPress, Mailchimp (or related email marketing platform), and Neon CRM (or related donor database)
  • Good personal organization, time management, and planning skills
  • Ability to initiate and complete tasks with limited oversight
  • Ability to multi-task and manage a demanding workload
  • Ability to address and solve problems or issues as they arise
  • Dedicated team player with the ability to work effectively with diverse people
  • Effective listener who seeks and accepts feedback and looks for opportunities to learn and grow in their work
  • Willingness to take on new tasks as they arise and a willingness to learn new skills

PERKS!

  • Remote work
  • Ability to set flexible working schedule
  • Vibrant, fun-loving team
  • Supportive environment that builds on strengths and supports growth
  • Regular feedback

To apply please send a brief cover letter, resume, one social post relevant to NCAH’s mission, one newsletter or related work product that is relevant to NCAH’s mission, and references to admin@ncallianceforhealth.org with “Application for Membership Engagement Coordinator position” in the subject line no later than 5pm on Tuesday, September 8, 2020.

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